Terms of service

Terms and Conditions

These Terms and Conditions govern your use of anyora.shop and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

1. Online Store Terms

You may use our website only for lawful purposes.

You agree not to:

  • Use our website for fraudulent, abusive, or unlawful activities

  • Attempt to gain unauthorised access to our website, accounts, or systems

  • Submit false, inaccurate, or misleading information

  • Introduce viruses, malicious code, or other harmful materials

  • Interfere with the security, functionality, or operation of our store

  • Copy, reproduce, or misuse our content without permission

  • Use our products or services in violation of applicable laws

We reserve the right to restrict or terminate access to our website where these Terms are violated.

2. Products and Product Information

We aim to display product descriptions, specifications, sizes, colours, images, availability, and prices as accurately as possible.

However, the appearance of colours may vary depending on your device or screen settings. Product packaging, presentation, labelling, or manufacturer design may also occasionally differ from the images shown because of photography, production changes, or packaging updates.

Please carefully review the product description and specifications before placing an order.

3. Product Availability

All products are subject to availability.

We may limit the quantities of products offered or cancel an order if an item becomes unavailable. If you have already paid for an unavailable item, we will issue an appropriate refund to your original payment method.

4. Pricing and Currency

Prices displayed on our website are shown in US dollars (USD $) unless otherwise stated.

We reserve the right to update prices, promotions, discounts, and product information at any time. Changes will not normally affect orders that have already been accepted.

The price displayed and confirmed during checkout will apply to your order, subject to correction in the event of an obvious pricing or technical error.

Customers are responsible for any charges applied by their bank or payment provider, including currency-conversion or international transaction fees.

5. Orders

After placing an order, you may receive an order-confirmation email. This confirms that we have received your order but does not necessarily mean that it has been accepted or dispatched.

We reserve the right to decline or cancel an order where reasonably necessary, including because of:

  • Payment authorisation problems

  • Suspected fraud or unauthorised activity

  • An obvious pricing or product-information error

  • Inventory or stock errors

  • Incorrect or incomplete customer information

  • Product availability issues

  • Shipping restrictions

  • Suspected resale, misuse, or violation of these Terms

If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.

6. Payment

Payment must be successfully authorised before an order can be processed.

Available payment methods will be displayed during checkout. Transactions may be securely processed by Shopify or third-party payment providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.

7. Shipping and Delivery

We currently ship to customers throughout the United States.

We offer free standard shipping on eligible orders. Our estimated delivery timeframe is:

3–5 business days

Delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, public holidays, high order volumes, customs procedures, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information. Please review our Shipping Policy for full details.

8. Returns and Refunds

Eligible return requests must generally be submitted within 14 days of delivery.

To qualify for a return, an item must normally be unused, unworn, unwashed, and in its original condition and packaging, with all labels, accessories, and tags included, unless it arrived damaged, defective, or incorrect.

Certain products may be non-returnable for hygiene, safety, personalisation, or product-integrity reasons where permitted by applicable law.

Please review our Return and Refund Policy before using or opening a product, as it contains the complete eligibility requirements, exclusions, and instructions.

Nothing in our return terms limits any mandatory consumer rights that apply to you.

9. Order Cancellations

If you wish to cancel an order, contact us at support@anyora.shop as soon as possible.

We will try to accommodate your request, but cancellation cannot be guaranteed once an order has entered processing or has been dispatched.

If an order has already been shipped, you may need to follow the applicable return procedure after delivery.

10. Customer Information

You are responsible for providing accurate and complete billing, shipping, contact, and payment information.

We may not be responsible for delays, failed deliveries, additional charges, or losses caused by incorrect or incomplete information supplied during checkout.

You must promptly notify us if you identify an error in your order details.

11. Promotions and Discount Codes

Discount codes and promotional offers:

  • May have specified start and expiry dates

  • May apply only to selected products or customers

  • May require a minimum order value

  • May be limited to one use per customer or order

  • May not be combined unless specifically stated

  • May be changed or withdrawn where legally permitted

The promotional terms displayed at the time of the offer will apply. Discount codes cannot normally be exchanged for cash.

12. Intellectual Property

Unless otherwise stated, the website design, written content, graphics, photographs, logos, branding, and other original materials available on anyora.shop are owned by or licensed to ANYORA STORE LTD.

You may not copy, reproduce, modify, distribute, publish, or commercially use these materials without prior written permission.

Third-party trademarks, product names, and brand names remain the property of their respective owners.

13. Reviews and User Content

If you submit a review, photograph, comment, or other content to our website, you confirm that:

  • The content is accurate and based on your genuine experience

  • You have the right to submit it

  • It does not infringe another person’s rights

  • It is not unlawful, abusive, misleading, or defamatory

We may remove content that violates these Terms or applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, and other technology partners.

We are not responsible for the availability, content, security, or practices of third-party websites and services. Your use of them may be governed by their own terms and privacy policies.

15. Website Availability

We aim to keep our website accessible, secure, and accurate, but we cannot guarantee uninterrupted, error-free, or completely secure access at all times.

We may update, modify, suspend, restrict, or maintain all or part of the website when reasonably necessary.

16. Limitation of Liability

To the fullest extent permitted by applicable law, ANYORA STORE LTD will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, our website or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights that cannot legally be excluded.

17. Indemnification

To the extent permitted by law, you agree to compensate ANYORA STORE LTD for reasonable losses, claims, or expenses resulting from your unlawful misuse of our website or a material breach of these Terms.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary.

The remaining provisions will continue to remain in effect.

20. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

21. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer-protection laws that apply in the customer’s place of residence.

Nothing in this section removes any legal rights or protections that cannot be excluded under applicable law.

22. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes to our business, products, services, or legal obligations.

The latest version will be published on this page. Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, where permitted by law.

23. Contact Information

If you have any questions about these Terms and Conditions, please contact:

ANYORA STORE LTD
43 Grove Road
Romford
RM6 4AQ
United Kingdom

Website: anyora.shop
Email: support@anyora.shop
Telephone: +44 7733 710125