Shipping policy
Shipping Policy
Last Updated: October 2025
Welcome to WstaR Mart! We’re committed to providing you with the best shopping experience possible. Please read our shipping policy carefully to understand how we process, ship, and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been placed and another notification when your order has been shipped.
If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.
2. Shipping Time & Delivery
Estimated delivery time: 7–10 business days, depending on your location and the availability of products.
Shipping times may vary due to customs delays, weather conditions, or carrier issues beyond our control.
You will receive a tracking number via email once your package has been shipped, so you can monitor the delivery status anytime.
3. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
Occasionally, we offer free shipping promotions — please check our homepage or promotional banners for updates.
4. International Shipping
We currently ship to most countries worldwide.
International orders may be subject to customs fees, import duties, and taxes applied by your local government. These charges are the responsibility of the customer.
WstaR Mart is not responsible for delays caused by customs pcesses.
5. Incorrect Shipping Information
Please ensure that your shipping address is entered correctly during checkout.
We are not responsible for lost or delayed orders due to incorrect or incomplete addresses provided by customers.
6. Lost or Damaged Packages
If your order is lost in transit, please contact us at support@wstarmart.com with your order number.
If you receive a damaged product, please notify us within 7 days of delivery with photo evidence, and we will arrange a replacement or refund.
7. Order Tracking
Once your order ships, you will receive a tracking link via email.
You can use this link to check your order’s delivery progress in real time.
8. Contact Us
If you have any questions about your order or shipping, please contact our customer support team:
📧 Email: wadudwstar1@gmail.com
🌐 Website: www.wstarmart.shop
We’re here to help and will respond within 24–48 hours.