Privacy Policy

This Privacy Policy explains how ANYORA STORE LTD (“ANYORA,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from anyora.shop.

Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

• Your name

• Billing and shipping addresses

• Email address

• Telephone number

• Order and purchase information

• Payment and transaction details

• IP address

• Browser and device information

• Website activity and interaction data

• Information you provide when contacting customer support

Payment information is securely processed by our payment service providers. We do not directly store complete credit or debit card numbers.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Send order confirmations and tracking updates

• Communicate with you about your purchases

• Provide customer support

• Process returns, refunds, and cancellations

• Detect and prevent fraud or unauthorised transactions

• Improve our website, products, services, and customer experience

• Comply with our legal, tax, and regulatory obligations

• Send marketing communications where you have provided consent or where otherwise permitted by law

Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Shopify may process certain personal information as necessary to provide its services, operate our online store, and support the checkout process. Shopify handles personal information according to its own privacy practices.

Payment Processing

Payments may be processed by third-party payment providers available through our Shopify checkout.

These providers process your payment and transaction information according to their own privacy and security policies. We encourage you to review the relevant provider’s privacy policy before completing a transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Keep the website functioning correctly

• Maintain your shopping cart and checkout session

• Remember your preferences

• Understand how visitors use our website

• Measure website performance

• Improve the shopping experience

• Prevent fraud and enhance security

• Support advertising and marketing activities

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Sharing Personal Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

• Shopify

• Payment processors

• Shipping carriers and delivery companies

• Warehousing and fulfilment providers

• Fraud-prevention and security services

• Website analytics providers

• Marketing and advertising providers

• Customer-support services

• Professional advisers and government authorities where required by law

We only share personal information where reasonably necessary to provide our services, complete transactions, protect our business, or comply with applicable laws.

We do not sell your personal information for money.

International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet-based service or method of electronic storage can guarantee absolute security.

Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Complete transactions and provide our services

• Maintain accounting, business, and tax records

• Respond to enquiries and handle disputes

• Prevent and investigate fraud

• Enforce our agreements

• Meet legal and regulatory obligations

When personal information is no longer required, we may securely delete or anonymise it, subject to applicable law.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Withdraw consent to marketing communications

• Request the transfer of certain personal information

• Make a complaint to the relevant data-protection authority

These rights may be subject to legal limitations or exemptions.

To exercise your privacy rights, contact us at support@anyora.shop. We may need to verify your identity before completing your request.

Marketing Communications

If you subscribe to our marketing emails or messages, we may send you information about our products, promotions, and special offers.

You may unsubscribe at any time by using the unsubscribe link included in our marketing communications or by contacting support@anyora.shop.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders or account.

Children’s Privacy

Our website and products are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, availability, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal obligations.

The latest version will always be published on this page. We encourage you to review this Privacy Policy regularly.

Contact Information

For privacy-related questions, concerns, or requests, please contact:

ANYORA STORE LTD
43 Grove Road
Romford
RM6 4AQ
United Kingdom

Website: anyora.shop
Email: support@anyora.shop
Telephone: +44 7733 710125