Refund policy

Shipping Policy

At ANYORA STORE LTD, we aim to provide a reliable, clear, and straightforward delivery experience for our customers.

Shipping Coverage

We currently ship orders to customers throughout the United States.

Shipping Cost

We offer free standard shipping on eligible orders within the United States.

No hidden standard shipping charges will be added at checkout unless a different shipping method is specifically selected or clearly stated.

Order Processing

Orders are processed on business days. Orders placed on weekends or public holidays may begin processing on the following business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation when available.

Estimated Delivery Time

Our estimated delivery timeframe is:

3–5 business days

Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of carrier disruptions, severe weather, public holidays, high order volumes, customs procedures, or other circumstances outside our reasonable control.

Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

You can use the tracking details to monitor the progress of your shipment. Please allow some time after dispatch for the shipping carrier to activate or update the tracking information.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice that your shipping information is incorrect after placing an order, please contact us at support@anyora.shop as soon as possible.

We will try to update the address before dispatch, but we cannot guarantee that changes will be possible once an order has entered processing or has been shipped.

ANYORA STORE LTD is not responsible for delivery issues caused by inaccurate or incomplete information supplied by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to have been lost in transit, please contact us with your order number.

We will review the tracking information and assist you with the appropriate next steps, including contacting the shipping carrier where necessary.

Carrier investigations may take additional time to complete.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it is delivered.

If an item arrives damaged, defective, leaking, or different from what you ordered, contact us promptly and provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Clear photographs of the packaging and shipping label

We will review the information and provide an appropriate resolution in accordance with our returns and refund policy.

Packages Marked as Delivered

If the carrier marks your package as delivered but you cannot locate it, please first:

  • Check around the delivery location and any designated safe place

  • Ask members of your household

  • Check with neighbours or building management

  • Review the tracking information and any delivery photograph

  • Contact the shipping carrier for further details

If you still cannot locate the package, contact us so that we can assist with a carrier investigation where applicable.

Delivery Attempts and Refused Packages

Customers are responsible for being available to accept delivery where required.

If a package is returned because of an incorrect address, repeated unsuccessful delivery attempts, refusal of delivery, or failure to collect it, any reshipping charges may be the customer’s responsibility where permitted by law.

Contact Information

For shipping-related questions or assistance, please contact:

ANYORA STORE LTD
43 Grove Road
Romford
RM6 4AQ
United Kingdom

Website: anyora.shop
Email: support@anyora.shop
Telephone: +44 7733 710125